Venture Out Challenge Course Details

We are so excited to have you on the Venture Out Challenge Course!

SCHEDULE ACCORDINGLY:To maximize time on the course, please arrive 15 minutes ahead of time with the printed out waivers (blue or black ink please!).  The schedule for the day will include fitting harnesses and helmets, getting to know each other/warm-up activities, and a “ground school” where we learn how to safely traverse the course, before heading up on the course.

WHERE IS IT?:  DO NOT SEARCH ‘VENTURE OUT CHALLENGE COURSE’ - Unfortunately Googlemaps takes people to the wrong location.  You can search “Marching Virginians Center” to reach the vicinity of the Challenge Course and it will be visible from the Marching Virginians Center down the dirt road in the far SE corner of the Chicken Hill parking lot.  There are 2 paved parking spaces (handicap accessible) or overflow parking available on grass (can be muddy after rain).   

 

WHAT TO WEAR/BRING: Wear closed toed-shoes and consider opting away from loose/baggy clothing, excessive jewelry, or untied long hair. We suggest wearing bottoms that extend to mid thigh and below to prevent discomfort from the harness. Bring hair ties to avoid getting hair caught on course.  Please bring sunscreen to protect yourself from the sun, and a water bottle to hydrate.  Dress in clothing which is appropriate for the temperature or potential precipitation. During weather colder than 50 degrees, it is recommended to bring gloves, wear long underwear or leggings underneath a pair of pants, and bring an extra layer since the upper levels are more exposed to the wind.  It is possible to wear warm hats or buffs under our helmets as long as they do not have a puff-ball on the top.  We do operate in the rain, so please bring rain gear if it is in the forecast.  

WEIGHT LIMITATIONS: The course accommodates ages 8 years and older, weighing a minimum of 50 pounds and a maximum weight limit of 250 lbs.

ABOUT THE COURSE:We start low to the ground so you can acclimate and makes its way to 34’. Get ready for ziplines, rock walls, and plenty of obstacles!  Get ready to find your challenge and Venture Out of your comfort zone while expanding your self-confidence on the course!

WEATHER RELATED CANCELLATIONS

At Venture Out, we adapt to the conditions and seek to thrive even in adverse weather; continuing to climb, traverse, swing, zip, and do ground-based portable initiatives in rain, cold, and heat.  However, there are some weather conditions which do necessitate closing down the Venture Out Challenge Course and cancelling programming.  Some of these events include, but are not limited to:

●     LIGHTNING: within a 10-mile radius of the Challenge Course

●     TEMPERATURES: Severe Heat (above 99° Fahrenheit) and Extreme Cold (wind chill below 35° Fahrenheit)

●     WINDS: Sustained winds higher than 20 mph at the top of the Challenge Course, or gusts higher than 30 mph.  Additionally, if there is an active Tornado Watch/Warning.

●     SNOW/ICE: affecting driving conditions

●     RAIN: More than ½ inch of rain forecasted for the time of the program

●     Emergency closures of Virginia Tech

IF VENTURE OUT CANCELS

In the case of a cancellation, the Challenge Course Lead Supervisor will contact the group leader the day of programming at least one hour in advance.  Please ensure that the phone number listed in the Reservation Form is current and will be carried on the day of the programming. In the case of a cancellation, the group will have an opportunity to sign up for any available times on the Challenge Course in the future.  

If Venture Out cancels the program during the event for weather related reasons, if less than 75% of the scheduled time was used, the group will have the option of rescheduling their Challenge Course event, or receiving a pro-rated refund based on percentage of scheduled time used (ex. During a 3 hour program, the event is cancelled after 1 hour.  The group will have the option of rescheduling or receiving a 2/3rd refund of their quoted price.)

IF A GROUPNEEDS TO CANCEL

If groups need to cancel their event for their own reasons, we will work to reschedule another time on the course.  Unfortunately, they may be subject to charges due to staffing and scheduling costs.  

14 days or prior

No charge

8-13 days prior

50% charge***

7 days or less

Full charge of quoted cost***

***If the group chooses to reschedule for another date on the course after cancelling with less than 2 weeks notice, they will only be charged a 20% re-scheduling/staffing fee or $150, whichever is lower.  

 

IF GROUP NUMBERS CHANGE/NO-SHOWS:  If your group numbers change, please try to let us know as soon as possible so we can staff the course appropriately.  Our staff is composed largely of Virginia Tech students who balance their academics and financial budgeting with their work at the Challenge Course and we strive to give them advance notice so they can schedule their studies appropriately and we can schedule the appropriate amount of staff for your group. If the numbers decrease by more than 5 people with less than 72 hours prior to the session, there will be a $10 fee for each no-show.  For example, if a group booked 15 people to use the course, and only 8 showed up the day of without prior notice, the group will be charged $10 per no-show without at least 72 hour notice ($70) in addition to their normal costs.

PETS

We love our pets just as much as you, but please leave your pets at home if you will be heading up on the Challenge Course.  If you are just watching a group on the course and are able to stay next to your pet for the entirety of the program, you are welcome to bring your pet if it remains on a leash.  Thanks!